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Advance Campervan Rental informationAdvance Campervan Rentals offers you luxury motorhomes and campervans giving you the freedom of mobile holidays at competitive prices. All our vehicles are well maintained and serviced giving you peace of mind. Our Goal is to save you 'Our Customer' money on your next mobile holiday anywhere in Australia. A family owned and operated business run by husband and wife team, Mr & Mrs Leo Murphy.
Advance Campervan Rental Rental TermsImportant Information About Your Rentals
On arrival, you will be required to sign a rental agreement with the operators of Advance Campervan Rental Australia. Here is a summary of their terms and conditions.
The following definitions apply for the Terms and Conditions for Advance Campervan Rental Australia.
The initial deposit paid is non-refundable and is collected upon booking confirmation. The balance is payable 37 days prior to vehicle collection.
Payment will be deducted from your nominated credit card at the time of confirmation (Visa or Mastercard only).
Special Payment Terms:
The full balance of payment (including the deposit) will be collected at the time of booking confirmation if you have elected to process your booking in a currency different to $AUD.
The initial deposit is non-refundable. In addition to forfeiting your deposit, the following charges apply:
1). - 27 - 9 Days before hire a fee of 15%, of the hire, is charged.
2). - 8 - 0 Days including No Show will occur a fee of 100%, of the hire payable.
3). - A hire is termed a hire, and if a vehicle is brought back early, no money will be returned.
IMPORTANT – LIABILITIES:
The Renter is fully liable for any damage to any Advance Campervan Rental vehicle or third party property if:
A. Terms of the Rental Contract are breached.
B. Damage to the Vehicle is caused by careless, willful or reckless driving.
C. Driving under the influence of alcohol or drugs.
D. Driving on restricted roads.
E. Water submersion or salt water damage caused through own fault. In the case of any damage to the Advance Campervan Rental vehicle or third party, a second bond will be collected to cover the excess for any subsequent damage.
Rates will be charged according to the season rate they fall into.
Only Visa and MasterCard is accepted methods of payment.
Visa and Mastercard are the only forms of payment accepted. A 1.95% credit card surcharge applies for any payments made on arrival.
Rental Agreement: Upon your vehicle collection, you will be required to sign the supplier's rental agreement.
Age restrictions:Minimum 21 years to a maximum of 65 years
No animals are permitted in any rental vehicles.
Smoking is not permitted in any rental vehicles.
Vehicles are only permitted to be driven on sealed Bitumen or access roads.
Deposits and other associated costs:
A cleaning fee of $100 will be charged if the vehicle is not returned in reasonable condition.
Charging of such fee will be at the manager’s discretion.
The vehicle must be returned with the toilet emptied, otherwise, a cleaning fee of $100 will be charged.
We reserve the right to charge the driver/ additional driver for any parking, tollway and speeding/ driving violations occurring during the term of rental. You must advise us on the return of any applicable fines incurred and hand in parking tickets with payment on the day of return, A $35.00 administration fee applies PER fine that advance Campervan Rental receives in the mail. eg: Speed Camera/ Red Light Camera fines.
A valid National driving Licence is required. Any National Drivers Licence produced which is not in English needs to be presented in conjunction with an official translation or valid International Drivers Licence.
Repairs of up to $100.00 may be affected without authorisation and will be reimbursed. Amounts above $100.00 require approval for on-road assistance.
Vehicle Return and terms:
- All Vehicles must be returned with a full tank of fuel. Refuelling at the supplier's Depot will incur a charge of $1.90 per litre of fuel.
- Rentals subject to an additional fee if the Vehicle is not returned to originating Office. Fee of $400.00 plus the Cost of returning
- Customer agrees not to place firewood, bricks, earth or other material in the vehicle as to cause misuse of the Vehicle.
- The customer is responsible for all damage to rented vehicle resulting from Customers negligence.
After hours returns:
After hour returns are possible but subject to prior arrangement and fees - AUD $ 50.00 between the hours of 5pm and 7pm.
Pick up and Drop off services are available to and from Williamtown RAAF base Newcastle airport (NSW) and depot location for AUD $50.00 return.
Change of vehicle:
If, for reasons beyond the supplier's control the reserved vehicle is not available we reserve the right to substitute a comparable or superior vehicle at no extra cost to the Client. This shall not constitute a breach of contract and does not entitle the Renter to any form of a refund.
Rates and Conditions may be subject to change. Whilst including the same facilities, some campervans/Motorhomes may have different layouts to those shown. All measurement and volumes shown are approximate. The information provided on the website is subject to change without notice. Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.